International Product Policy

  • 1. NO TAXES INCLUDED. Items shipped from overseas will be delivered at no additional costs. We will not charge you with custom fees and import duties (applicable for Philippines). 

  • 2. DELIVERY TIMINGS. Since item will come from overseas, there will be expected delays from the original delivery date in case there will be special customs clearance procedures required. 

  • 3. CANCELLATIONS. Cancellations is allowed if the order has not yet been shipped from the origin. If the item has been shipped, then cancellation is no longer allowed. 

  • 4. PRODUCT MANUALS. For overseas products, please take note of the following:
    • - User manuals, instructions, and safety reminders may not be in destination country languages. 
    • - Products and its accessories may not have the same standards, specifications, and labeling requirements.  
    • - Products may not have the same electrical standards with the destination country such as different default adapter or the need to use of converter. 

  • 5. OVERSEAS PRODUCTS. To make sure you differentiate international and local products, we labeled each product by origin which you can see below the product rating.